Intermittent 500 errors

Incident Report for Rejoiner, Inc.

Resolved

This incident has been resolved.
Posted Nov 06, 2015 - 23:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2015 - 20:38 UTC

Identified

One of our backend servers that processes data from web application is having hardware issues, causing occasional 500 errors in the dashboard and API calls. We have failed over to another backend server while we work with the Datacenter to determine the scope of the hardware issues.
Posted Nov 06, 2015 - 20:24 UTC

Investigating

We are investigating a hardware problem at our datacenter that is causing connectivity problems with our application.
Posted Nov 06, 2015 - 20:06 UTC